RESERVATIONS
We offer a wide range of contact centre management services and solutions. We are most often engaged as an end-to-end partner to conduct comprehensive performance analysis, prepare improvement plans, implement our solutions and oversee the delivery of measurable business improvement.
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COMPLETE RESERVATION SERVICES
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Property Management System
Booking Engine
Channel Manager
Other Third Party (OTA) Website listings*
Email and online booking management
Yield Management for optimal room rates
Automated pre arrival communication
Direct online booking strategy to minimize commissions
Phone bookings and chat bot (optional)
Website (optional)
FAQ
What property management systems do you use?
Though we do have a few favourites, we understand that the operations of businesses differ, and you must have cohesive operational systems. Gain Traffic will work to find what works best for you.
Can you help us with standard operating procedures?
Absolutely! It is vital to have SOP's that are easy to understand and can be used at all employment levels to ensure tasks are completed correctly.
How will you take phone reservations?
We have a small team of incredible customer service gurus that man the phones via an online phone system.
